Expert Household Solutions
All your needs are here.
A Clean Space
We all deserve
FAQs
Sitiwork a brand by Hamana Recruitment Services Pvt. Ltd. is a platform that connects you with highly trained and reliable domestic helpers. We provide services for homes and businesses, ensuring a clean and healthy environment.
Booking a service is easy! Simply visit our website, create an account, select your preferred service, and schedule a convenient time. Our domestic helper will arrive at the scheduled time to provide the service.
We currently cover major urban and suburban areas around Delhi NCR. Please check our service area segment for a detailed list of locations we cover.
All our sitiworkers undergo a rigorous screening process, including comprehensive background checks, interviews, and reference verification. We ensure they meet our high standards of professionalism and reliability.
Yes, our sitiworkers receive extensive training and best practices. They also participate in ongoing education to stay updated on the latest industry trends.
We strive to provide the same sitiworker for each visit to ensure consistency and familiarity. However, in case of scheduling conflicts or emergencies, we will inform you and arrange a suitable replacement.
We offer a range of services, including regular housekeeping, cooking, babysitting and specialized for businesses staffing. Our services can be customized to fit your specific needs.
Absolutely! We offer customizable plans to fit your unique requirements. You can choose the frequency, specific tasks, and any additional services you may need. Extra charges will be applied based on your needs.
Payments can be made securely through our website using Card, Netbanking or UPI payment methods. You can choose to pay per service.
No, we believe in transparent pricing. All fees will be clearly outlined during the booking process, and there are no hidden charges.
If a service seeker cancels a booking at least 48 hours before the scheduled service, they are eligible for a full refund. Cancellations made within 48 hours of the scheduled service will not be eligible for a refund.
We take your safety seriously. Our sitiworkers are thoroughly vetted, and we use secure communication and scheduling systems. We also ensure that our domestic helpers handle your belongings with care and respect.
Your satisfaction is our priority. If you are not satisfied with the service, please contact our customer support team within 24 hours. We will address your concerns and make the necessary changes.
We follow strict health and safety protocols, including the use of PPE (personal protective equipment), frequent hand washing, and sanitization of equipment. We also adhere to social distancing guidelines and ensure our domestic helpers are healthy before each visit.
You can contact us via email at connect@myhamana.in, by phone at +91 1141102324, chat on our website, or through the contact form on our website. Our customer support team is always ready to assist you.